Last updated: January 2026
Orders are typically processed within 1-3 business days. During peak periods or sales events, processing times may be slightly longer. You will receive a confirmation email once your order has been dispatched.
We offer the following shipping options within Australia:
Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be available for orders over a certain amount.
We currently ship to select international destinations. International shipping times vary by location and typically range from 10-21 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Shipping costs are calculated at checkout based on the delivery address and package weight. We strive to offer competitive shipping rates and may offer free shipping promotions from time to time.
Once your order has been dispatched, you will receive an email with tracking information. You can use this to monitor the progress of your delivery. Please allow 24-48 hours for tracking information to become active.
If you experience any issues with your delivery, please contact us immediately. This includes:
Please ensure your shipping address is correct and complete when placing your order. We are not responsible for packages delivered to incorrect addresses due to customer-provided information. Address changes after dispatch may not be possible.
We can deliver to PO Boxes and Parcel Lockers within Australia. Please ensure the address format is correct to avoid delivery delays.
If you have any questions about shipping or need assistance with your order, please contact us through our Contact page. Our team is ready to help.